This guarantee may be modified or discontinued at any time. Read the Online Banking terms and conditions (PDF 355KB) available at. Certain payments are not covered by this guarantee. Note - month is based on your credit card statement period. You must contact us and provide the information necessary in order for us to review and provide reimbursement as applicable.
We will reimburse you for any fees associated with a check payment that settles prior to the date you selected in Online Bill Pay. If a mistake is made by the Online Bill Pay Service, resulting in a late payment, we may also bear the responsibility for your direct losses or damages. Should a payment post to your account with the biller after the date that it was scheduled, we will bear the responsibility for late payment fees and interest charges accrued between the scheduled date and the date when the bill is paid. As long as your payment is scheduled in accordance with the guidelines described in the Online Bill Pay Service section of the Online Banking Service Agreement, we will reimburse you for any applicable fees charged if the payment settles earlier or later than the date you select.
